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Bespoke Copy Advice

Standard, free of charge, Copy Advice requests can be submitted below. We aim to respond within 24 hours.

Alternatively, an express 4 working hour turnaround service is available at a cost of £300 (£250 + VAT @20%) for advertisers, agencies and other intermediaries*. This rate applies if you request an invoice. If you pay online when you submit your enquiry, you will receive a discount, reducing the cost to £204 (£170 + VAT @20%).

You need to register with us to submit a request. You will be prompted to register/login as part of submitting your enquiry.  Find out more about Copy Advice here in our FAQ section. 

Allowed file types are as follows (max file size 10Mb):  zip,.jpg,.doc,.xml,.png,.gif,.bmp,.xlsx,.xls,.docx,.ppt,.pptx,.pdf,.htm,.html,.jpeg,.tiff,.wav,.mp3,.mpg,.mpeg,.wma,.wmv,.avi, .MOV and .MPG4

Please note: although it is given by the team in good faith, our advice is not binding on the ASA or CAP and our advisors do not give legal advice.

Contact our Copy Advice Team on 020 7492 2100, but please note: Standard Copy Advice requests submitted online after 10.00 on Friday 26 August, and over the Bank Holiday weekend, are unlikely to receive a response until Tuesday 30 August.  The Copy Advice phone line will close at 16.30 on Friday 26 August and re-open at 9.00 on Tuesday 30 August.

FREE advice

24 hour turn-around.

We are currently responding to enquiries, where possible, within our usual 24 hour timeframe.

If you have a specific deadline to meet, please confirm this when you submit the copy and we will endeavour to help as far as we can. But if time is particularly sensitive, you might want to consider submitting an Express enquiry.

EXPRESS advice

4 working hours turn-around (Working hours Mon. - Fri. 9 am - 6 pm).

£300 (£250 + VAT @20%) or Pay Online £204 (£170 + VAT @20%)

Terms and Conditions Click here

* Media Owners are not subject to this charge, but those needing to meet a deadline should submit a standard request and contact the team to check feasibility of providing this within your deadline.

AdviceOnline Database

Bespoke Copy Advice

Need fast, confidential advice on whether your ad campaign complies with the rules?

Training and events

Whether you’re an absolute beginner, experienced, or just looking for something tailor-made to suit your needs, we offer a wide range of training options.

CAP eLearning

Involved in commissioning, producing or overseeing ads? Learn how to comply with the CAP Code and create responsible ads with our new interactive online training tool.