Help Notes (Non-broadcast)

Advertisement Features

Guidance on advertorials: what they are; who is responsible for them; and how they should be presented.

Click here to view the document associated with: Advertisement Features


Advertising Virals

Guidance on how the CAP Code applies to viral advertisements.

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Asthma and Allergy Claims in Marketing for Devices

Guidance on devices that reduce environmental allergens and thereby purport to benefit the health of asthma or allergy sufferers.

Click here to view the document associated with: Asthma and Allergy Claims in Marketing for Devices


Beauty Treatment Devices Using Electrical Currents

Guidance on devices that apply an electrical current to muscles to reduce or remove the signs of ageing or facilitate weight loss.

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Betting Tipster Services, Marketing for

Guidance on bettting tipster services.

Click here to view the document associated with: Betting Tipster Services Marketing of


Cherished Number Marketing

CAP has produced the attached Help Note on Cherished Number Marketing.

Click here to view the document associated with: Cherished Number Marketing


Claims on Envelopes

Guidance on acceptable claims on envelopes containing marketing material.

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Cosmetic Surgery Marketing

Guidance on the marketing communications for cosmetic surgery

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Food or soft drink product advertisements and children


Guidance on the rules for food and soft drink products and children. 

Click here to view the document associated with: food or soft drink product ads and children


Guidance on "Free" claims


This Note advises on "free" claims made in broadcast advertising and non-broadcast marketing communications.

Click here to view the document associated with: Free claims Guidance on


Front Page Flashes

Guidance on announcements, on the front pages or front covers of newspapers and magazines, about promotions that are explained inside.

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Guidance on the rules for gambling advertisements


Guidance on three aspects of the gambling-related clauses in the CAP and BCAP Codes

Click here to view the document associated with: Guidance on the rules for gambling advertisements


Health Beauty and Slimming Marketing that refers to Ailments

Guidance on those ailments that can be acceptably referred to in marketing communications and those that cannot.

Click here to view the document associated with: Health Beauty and Slimming Marketing That Refers to Ailments


Health, Diet and Nutritional Claims in Non-broadcast Marketing Communications for Alcoholic Drinks

Guidance on the new rule on health, diet and nutritional claims in non-broadcast marketing communications for alcoholic drinks that was published on 3 May 2006 and with which all marketing communications published or distributed on or after 3 July must comply.

Click here to view the document associated with: Health Diet and Nutritional Claims in Nonbroadcast Marketing Communications for Alcoholic Drinks


Holiday Insurance, Compulsory

Guidance on marketed holidays subject to the compulsory purchase of holiday insurance from the marketer.

Click here to view the document associated with: Holiday Insurance Compulsory


Lowest Price Claims and Promises

The Help Note on Lowest Price Claims and Promises provides guidance to help marketers and their agencies ensure that their marketing communications conform to the British Codes of Advertising, Sales Promotion and Direct Marketing.

A “key points for media ad departments” section summarises the main themes and is intended to guide media ad departments.

The Help Note covers: the law and the codes; “lowest price” claims; price promises; guarantee vs. guaranteed; and “unbeatable low prices” claims and promises.

Click here to view the document associated with: Lowest Price Claims and Promises


Mobile Marketing

Guidance on the rules for mobile marketing including SMS, text message and e-mail campaigns

Click here to view the document associated with: Mobile Marketing


No Win No Fee Claims

Guidance on advertisements for lawyers' conditional fee arrangements.

Click here to view the document associated with: No Win No Fee Claims


Organic Food, Claims for

After extensive consultation, CAP has produced a Help Note on Claims for Organic Food. The Help Note provides guidance on the marketing of claims for organic food to help the industry ensure that its marketing communications conform to the British Codes of Advertising, Sales Promotion and Direct Marketing. The Help Note covers: general rules; registration and the law; organic type claims; environmental claims; safety, health and welfare claims; taste claims; and cost claims.

Click here to view the document associated with: Organic Food Claims for


Price claims in telecommunications marketing

Guidance on price claims in telecommunications marketing.

Click here to view the document associated with: Price Claims in Telecommunications Marketing


Promotions with Prizes

Complements the Sales Promotion section of the CAP Code by providing guidance on the presentation of promotions with prizes, particularly those that are promoted in "sweepstake" prize draw mailings.

Click here to view the document associated with: Promotions with Prizes


Publications, the Marketing of

Guidance on the marketing of publications.

Click here to view the document associated with: Publications Marketing of


Qualification, Claims that Require

CAP has produced a Help Note on Claims that Require Qualification. The Help Note explains that qualifying claims should not contradict the primary claims that they are clarifying. It lists variables that might determine how prominent a qualifying claim needs to be. It introduces the concept of a "qualifying ladder" and gives guidance on the use of asterisks and footnotes.

Click here to view the document associated with: Qualification Claims that Require


Religious Offence

CAP has produced a Help Note on Religious Offence in response to ASA research into what causes serious offence.

The Guidelines stress that it is not the aim of CAP or the ASA to make marketing a religion-free zone. The Help Note makes a distinction between light-hearted depictions of religion and disrespectful ones.

A key theme of the Help Note is that marketers should take into account whether or not advertisements are likely to appear close to places of worship.

Click here to view the document associated with: Religious Offence


Retailers' Price Comparisons

The Help Note on Retailers' Price Comparisons provides guidance to help advertisers and their agencies ensure that their advertisements conform to the British Codes of Advertising and Sales Promotion.

Click here to view the document associated with: Retailers Price Comparisons


Slimming Guidelines for the Press

Guidance on slimming: general points, unacceptable claims; cellulite treatments; acceptable weight loss in given time.

Click here to view the document associated with: Slimming Guidelines for the Press


Spiritual and Psychic Services, Marketing of

Guidances on the marketing of spiritual and psychic services. Updates and replaces the Help Note on the Marketing of Lucky Charms.

Click here to view the document associated with: Spiritual and Psychic Services Marketing of


Sports Supplements, Guidelines on Producing Marketing for

Guidelines on producing acceptable advertising for sports supplements.

Click here to view the document associated with: Sports Supplements Guidelines on Producing Marketing for


Substantiation for Health, Beauty and Slimming Claims

Guidance on the standard of data that the ASA or CAP might expect marketers to provide to back up a variety of different categories of claim.

Click here to view the document associated with: Substantiation for Health Beauty and Slimming Claims


Ticket Pricing

Guidance on the marketing of tickets for entertainment events.

Click here to view the document associated with: Ticket Pricing


Travel Marketing

Over the past few years the ASA has upheld a number of complaints against airline companies for omitting to specify in marketing communications which airports their flights travel to and from. The attached Help Note, which constitutes an updated version of the existing Help Note on the Indication of Flight and Cruise Prices, provides guidance on this subject.

Click here to view the document associated with: Travel Marketing


Use of experts by the ASA and CAP

Guidance on how the ASA and CAP use their experts.

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Utilities Marketing, Price Claims in

Help Note on Price Claims in Utilities Marketing.

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Vacuum Cleaner Marketing

After extensive consultation, CAP has produced the attached Help Note on Vacuum Cleaner Marketing. The Help Note provides guidance on the marketing of vacuum cleaners to help vacuum cleaner marketers and their agencies ensure that their marketing communications conform to the British Codes of Advertising, Sales Promotion and Direct Marketing.

A new “key points for media ad departments” section summarises the main themes and is intended to guide media ad departments.

The Help Note covers: general rules; legality; substantiation; pick-up performance claims; unqualified performance claims; suction/suction power claims; unqualified power/powerful claims; health benefit claims; and market leadership claims.

Click here to view the document associated with: Vacuum Cleaner Marketing


Vanity Publishing

Guidance on marketing communications by vanity publishers and poetry anthologisers.

Click here to view the document associated with: Vanity Publishing


VAT Price Quotations

Guidance on the quotation of VAT in advertisements

Click here to view the document associated with: VAT Price Quotations


Voluntary Sector Marketing

Guidance on marketing communications by voluntary sector marketers (e.g. charities)

Click here to view the document associated with: Voluntary Sector Marketing

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Advertising Codes

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